Credit One Bank, a prominent U.S. credit card issuer, faced legal action due to alleged violations of the Telephone Consumer Protection Act (TCPA). The lawsuit centered on unauthorized robocalls made to consumers between 2014 and 2019. A settlement of approximately $14 million was reached, and eligible consumers may now claim compensation.
Summary Table: Credit One Bank Class Action Settlement
| Aspect | Details |
|---|---|
| Settlement Name | Credit One Bank TCPA Class Action Settlement |
| Total Settlement Amount | Approximately $14 million |
| Eligibility Period | 2014 to 2019 |
| Eligible Recipients | Individuals who received unauthorized robocalls from Credit One Bank |
| Estimated Individual Payment | Varies based on number of valid claims; early estimates around $100 |
| Claim Submission Deadline | Typically within 60 to 90 days after notice issuance |
| Official Settlement Website | Credit One Bank Settlement |
Background of the Lawsuit
Between 2014 and 2019, Credit One Bank and its affiliates allegedly made numerous unauthorized robocalls to consumers’ mobile phones using automatic dialing systems. These actions were claimed to violate the TCPA, which prohibits companies from using auto-dialers or prerecorded messages to contact consumers without prior express consent. The lawsuit highlighted that many of these calls continued even after consumers requested they stop.
Eligibility Criteria
To qualify for a payment from the settlement, you must meet the following conditions:
- Received a robocall or prerecorded message on your mobile phone.
- The call was made by or on behalf of Credit One Bank between 2014 and 2019.
- Did not provide prior express consent to receive such calls.
Even if you did not receive a direct notification, you can verify your eligibility by visiting the official settlement website or contacting the settlement administrator.
Settlement Amount and Payment Details
The total settlement fund is approximately $14 million. Individual payment amounts will vary depending on the number of valid claims submitted. Early estimates suggested payments around $100 per claimant, but the final amount may differ. Payments can be received via check, direct deposit, or PayPal, based on the claimant’s preference.
How to File a Claim
To file a claim:
- Visit the official settlement website: Credit One Bank Settlement.
- Use the Claim ID and PIN provided in your notice, or verify your identity through the online lookup tool.
- Submit your claim by the specified deadline.
- Choose your preferred method of payment.
Ensure all information provided is accurate and complete to avoid delays or denial of your claim.
Important Deadlines
Claim submission deadlines are typically within 60 to 90 days after the issuance of the notice. Missing the deadline may result in forfeiture of your right to compensation. All relevant deadlines are outlined on the official settlement website and in your notice.
FAQs About Credit One Bank Class Action Settlement
Q1: What is the TCPA?
A1: The Telephone Consumer Protection Act (TCPA) is a federal law that restricts telemarketing calls, including the use of automated dialing systems and prerecorded voice messages, without the recipient’s prior consent.
Q2: How do I know if I received an unauthorized call?
A2: If you received automated or prerecorded calls from Credit One Bank between 2014 and 2019 without your consent, you might be eligible.
Q3: What if I didn’t receive a notification?
A3: Even without a notification, you can check your eligibility by visiting the official settlement website or contacting the settlement administrator.
Q4: Can I choose how to receive my payment?
A4: Yes, you can select your preferred payment method—check, direct deposit, or PayPal—when submitting your claim.
Q5: What happens if I miss the claim deadline?
A5: Missing the deadline typically results in losing your right to receive compensation from the settlement.
Conclusion
The Credit One Bank TCPA class action settlement offers eligible consumers an opportunity to receive compensation for unauthorized robocalls made between 2014 and 2019. If you believe you are eligible, it’s crucial to verify your status and submit a claim before the deadline. For more information and to file a claim, visit the official settlement website: Credit One Bank Settlement.
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